SENMU Gas Springs — Gas Spring Factory & OEM Manufacturer

Privacy Policy

Last updated: September 2, 2026

This Privacy Policy explains how SENMU Gas Springs (Anhui Senmu Municipal Landscape Engineering Co., Ltd.) ("we", "us", "our"), a factory-based gas spring manufacturer and OEM supplier of industrial components, collects, uses, discloses and protects personal information when you visit our website, contact us, request a quotation, place an order, or otherwise interact with us for business purposes. By using our website or providing us with your information, you agree to the practices described in this policy.

1. Scope and Business Context

We operate exclusively in a business-to-business (B2B) environment. Our customers, suppliers and contacts are companies and business professionals (buyers, engineers, distributors, importers, logistics and customs partners). The personal information we process is primarily business contact information and transaction data. This website is not directed at consumers or individuals acting for private, non-business purposes.

2. Information We Collect

2.1 Information You Provide to Us

  • Contact details: full name, job title, company name, country/region, email address, telephone/WhatsApp number and other details you submit through our inquiry form, by email or by messaging.
  • Business and technical information: product type, specifications (force, stroke, outer diameter, end fittings), quantity, application, drawings, samples reference, photos, shipping and billing addresses.
  • Correspondence: the content of your messages, quotation requests, order communications and support or warranty claims.

2.2 Information Collected Automatically

  • When you visit our website, standard server logs and, where enabled, analytics tools may record technical data such as IP address, browser type and version, operating system, pages viewed, referring URLs and access times.
  • Cookies and similar technologies, as described in Section 8 below.

Please do not send us sensitive personal data (such as health, religious or political information) or confidential documents unrelated to our business relationship. If you provide information about other individuals (for example, a colleague as a second contact), you confirm that you are authorized to share it with us.

3. How We Use Your Information

  • To respond to inquiries and provide quotations;
  • To evaluate, manufacture and deliver products, including customization to your sample or drawing (force, stroke, outer diameter, end fittings);
  • To process orders, issue proforma invoices and documents, and manage payments;
  • To arrange shipment, freight forwarding, customs clearance and export documentation;
  • To provide after-sales service, technical support and warranty handling;
  • To send business communications (quotations, order updates, new product or service announcements) where you have given consent or where a legitimate business interest applies;
  • To improve our website, products and services, and to maintain security;
  • To comply with legal, tax, customs and accounting obligations, and to protect our legal rights.

4. Legal Bases for Processing

Depending on the purpose, we process personal information on one or more of the following legal bases: (a) performance of a contract or pre-contractual steps taken at your request; (b) our legitimate business interests, such as responding to inquiries, preventing fraud and securing our systems, provided your interests do not override ours; (c) your consent, which you may withdraw at any time; and (d) compliance with legal obligations.

5. Sharing and Disclosure

We do not sell, rent or trade your personal information. We may share it only with:

  • Service providers acting on our behalf under confidentiality obligations, such as freight forwarders, customs brokers, payment and banking services, IT and analytics providers, and packaging suppliers;
  • Manufacturing and quality partners within our own supply chain where necessary to fulfil your order;
  • Government or regulatory authorities, or other third parties, when required by applicable law, regulation, legal process or to protect our rights and safety;
  • Any third party, with your prior consent.

6. International Transfers

As a global supplier, your information may be transferred to, stored in and processed in countries other than your own, including the country where our factory and servers are located. When we transfer personal information internationally, we rely on appropriate safeguards, standard contractual arrangements and applicable legal mechanisms to protect it, and we limit access to what is necessary for the purposes described in this policy.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy or as required by law. Business and transaction records (invoices, shipping and customs documents) are normally retained for the period required by tax and accounting regulations. Inquiry and correspondence data are retained for a reasonable period to manage ongoing business relationships, after which they are deleted or anonymized.

8. Cookies

Our website may use cookies and similar technologies to make it work properly and to understand how visitors use it. Essential cookies are required for basic functions. Analytics cookies help us improve the site. You can control or delete cookies through your browser settings; however, disabling certain cookies may affect parts of the website. Because our website is a static local HTML page until deployed, no cookies are set by the local file itself; cookies may apply once the site is hosted on a server.

9. Security

We apply reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction, including restricted access, secure communications and staff confidentiality obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have the right to: (a) request access to the personal information we hold about you; (b) request correction of inaccurate or incomplete information; (c) request deletion or restriction of processing; (d) object to processing based on legitimate interests or direct marketing; (e) receive your information in a portable format; and (f) withdraw consent at any time. To exercise any of these rights, contact us using the details in Section 14. We may ask you to verify your identity and your authority to act on behalf of a company before responding. We will respond within a reasonable period (normally within 30 days). If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

11. Third-Party Links

Our website, quotations and communications may contain links to third-party websites or services (for example WhatsApp, email providers or logistics trackers). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with your information.

12. Children's Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so that we can delete it.

13. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The revised policy will be posted on this page with a new "Last updated" date. For material changes, we will take reasonable steps to notify business contacts where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: